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Kostenloser Versand ab 35€
Schneller Versand mit DHL
100 Jahre Rausch
(| 5) Trusted Shops
Kostenloser Versand ab 35€
Schneller Versand mit DHL
Terms of payment and delivery

Delivery information

We ship to Germany, the European Union, Sitzerland, Norway, USA and Canada..

There is no minimum order value for placing an order in our online shop. There is always just one dispatch charge per order, even if, in exceptional cases, your order is dispatched in multiple packages. You can choose from the following delivery options for the dispatch of your order.

Standard delivery within Germany:

Up to 35 Euro cart value: 3.90 Euro
From 35 Euro cart value: free

International delivery

European Union: € 12.90 
Switzerland / Norway: € 19.90
USA / Canada: € 34.90 

We ship to following countries:

You can choose from the following shipping methods:

Standard delivery within Germany

Our delivery time within Germany is two to three working days, as long as the product detail page for the item you have ordered does not specify a longer delivery time. Standard delivery is free of charge from 35,00 Euro cart value. Otherwise 3,90 Euro.

Standard delivery inside the EU

Delivery time inside the EU is four to six working days. Regardless of order value, there is a one-off dispatch charge of €12.90 (per order) for packages delivered inside the EU.

 

Express delivery

When you select the express delivery option, your package will be delivered inside Germany in one to two working days (monday till friday, no delivery on saturdays and sundays) following receipt of payment. Express delivery costs €9.90 (per order).

Pick-up

You have the option to pick up your order at the Schokoladenhaus in Berlin.

There are no delivery charges. Upon placing your order, you will be told when the items will be available for pick-up at the Rausch Schokoladenhaus.

Rausch Schokoladenhaus 
Charlottenstraße 60 
10117 Berlin

Opening times:
Monday to Saturday 10 a.m. to 8 p.m. 
Sunday 11 a.m. to 8 p.m.

 

Terms of payment

The following payment options are available in the Rausch online shop:

Direct debit

You have the option to pay for your order by direct debit, which requires a German bank account. We withdraw the invoice amount from your account upon dispatch of your goods

If you would like to pay for your order by direct debit, simply select ‘Direct debit’ as the method of payment when placing your order. You will then be asked to provide the following bank information:

 

Credit cards (Visa, MasterCard, American Express)

Visa, MasterCard and American Express are a simple and safe method of payment in the Rausch online shop. The invoice amount will initially be reserved. Your credit card will not be charged until your order is dispatched.

If you would like to pay for your order with a credit card, simply select ‘Credit card’ as the method of payment when placing your order. You will then be asked to provide the following credit card information:

The credit card security code refers to the last three digits that appear next to the signature box on the back of the card.

 

Sofortüberweisung

Sofortüberweisung is a TÜV certified method of online banking with PIN/TAN entry

Once your order has been completed, you will automatically be directed to the Sofortüberweisung.de website in order to make a payment. As you would with online banking, log in with the access information for your bank account and execute the transfer. Please have your online banking access data (including TAN/PIN) available.

Your bank account will be charged upon completion of your payment at Sofortüberweisung.de.

 

PayPal

With PayPal, you pay during the order process using your PayPal account. A PayPal account is required to make a payment and can be created during the order process. 

When selecting the PayPal payment option, you will automatically be directed to the paypal.de website to make the payment. Your PayPal account will be charged once the order process has been completed.

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