We ship to Germany, the European Union, Sitzerland, Norway, USA and Canada.
There is no minimum order value for placing an order in our online shop. There is always just one dispatch charge per order, even if, in exceptional cases, your order is dispatched in multiple packages. You can choose from the following delivery options for the dispatch of your order.
Standard delivery within Germany:
Up to 35 Euro gross cart value: 3.90 Euro
From 35 Euro gross cart value: free
European Union: € 12.90
Switzerland / Norway: € 19.90
USA / Canada: € 34.90
We ship to following countries:
You can choose from the following shipping methods:
Standard delivery within Germany
Our delivery time within Germany is three to five working days, as long as the product detail page for the item you have ordered does not specify a longer delivery time. Standard delivery is free of charge from 35,00 Euro gross cart value. Otherwise 3,90 Euro.
Standard delivery inside the EU
Delivery time inside the EU is four to six working days. Regardless of order value, there is a one-off dispatch charge of €12.90 (per order) for packages delivered inside the EU.
When you select the express delivery option, your package will be delivered inside Germany in one to two working days (monday till friday, no delivery on saturdays and sundays) following receipt of payment. Express delivery costs €9.90 (per order).
You have the option to pick up your order at the Schokoladenhaus in Berlin.
There are no delivery charges. Upon placing your order, you will be told when the items will be available for pick-up at the Rausch Schokoladenhaus.
Monday to Saturday 10 a.m. to 8 p.m.
Sunday 11 a.m. to 8 p.m.
The following payment options are available in the Rausch online shop:
You have the option to pay for your order by direct debit, which requires a German bank account. We withdraw the invoice amount from your account upon dispatch of your goods
If you would like to pay for your order by direct debit, simply select ‘Direct debit’ as the method of payment when placing your order. You will then be asked to provide the following bank information:
Credit cards (Visa, MasterCard, American Express)
Visa, MasterCard and American Express are a simple and safe method of payment in the Rausch online shop. The invoice amount will initially be reserved. Your credit card will not be charged until your order is dispatched.
If you would like to pay for your order with a credit card, simply select ‘Credit card’ as the method of payment when placing your order. You will then be asked to provide the following credit card information:
The credit card security code refers to the last three digits that appear next to the signature box on the back of the card.
Sofortüberweisung is a TÜV certified method of online banking with PIN/TAN entry
Once your order has been completed, you will automatically be directed to the Sofortüberweisung.de website in order to make a payment. As you would with online banking, log in with the access information for your bank account and execute the transfer. Please have your online banking access data (including TAN/PIN) available.
Your bank account will be charged upon completion of your payment at Sofortüberweisung.de.
With PayPal, you pay during the order process using your PayPal account. A PayPal account is required to make a payment and can be created during the order process.
When selecting the PayPal payment option, you will automatically be directed to the paypal.de website to make the payment. Your PayPal account will be charged once the order process has been completed.
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